How to backup and restore

Protect your website information by making periodic backups from the control panel.

Importance

Why are backups important?

Backups are essential to protect your information against:

  • Human errors (accidental file deletion)
  • Computer attacks or malware
  • Errors in plugin or theme updates
  • Server failures
Step by step

Create backups from the control panel

1. Access the control panel

Log in to control.intergrid.cat

2. Go to the backups section

Select your hosting and look for the 'Backups' or 'Backups' option.

3. Generate the backup

Click on 'Create backup' or 'Generate backup'. You can choose to back up files, databases, or everything.

4. Download the backup

Once generated, download the backup to your computer to keep it stored locally.

Recovery

Restore a backup

If you need to restore your website to a previous state:

  • Access the control panel and go to the backups section
  • Select the backup you want to restore
  • Click on 'Restore' and confirm the action
  • Wait for the process to finish and verify that everything works correctly
Recommendations

Important tips

Make backups periodically

It is recommended to make weekly backups or before making important changes to the website.

Keep local copies

Don't rely only on server backups. Download them and save them on your computer or in the cloud.

Need help?

Need help?

If you have problems with backups, contact our support team.

 Create support ticket