Learn to manage the permissions of your website files and folders to make changes or solve problems.
Permissions determine who can read, write or execute your website files and folders. Incorrect permissions can prevent you from modifying files or the website from working properly.
The easiest and safest way to reset permissions:
Log in to control.intergridnetwork.net
Select your hosting account.
Look for the option 'Initialize permissions' and click. This action will automatically reset the correct permissions.
This method automatically sets the correct permissions for files (644) and folders (755), and is the safest way to do it.
If you need to change permissions for specific files or folders:
Use FileZilla or another FTP client to connect to your server. View FTP guide
Right-click on the file or folder you want to modify.
Select 'File Permissions' or 'Attributes'. Enter the numeric value:
Permissions 777 allow anyone to modify files, which is a major security risk. Always use 644 for files and 755 for folders.
If in doubt, use the 'Initialize permissions' option in the control panel to reset the correct values.
If you have problems with your website permissions, contact our support team.
Create support ticket
Intergrid implements information security processes aligned with the requirements of the standard ISO/IEC 27001.
