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Help guides

Guides and tutorials to solve common problems

Common problems and guides

You will find here the guides to solve the most common problems

Access problems

  • I cannot access my email or my website

Email

  • How to configure email

Domains

  • How to configure my domain DNS records
  • How to transfer a domain to Intergrid

Hosting

  • How to connect via FTP/SFTP
  • How to install an SSL certificate
  • How to change the PHP version
  • How to backup and restore
  • How to change website permissions

Databases

  • How to create and manage databases

Web applications

  • How to install WordPress

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KMS Drive
Support

Support center
Remote technical assistance
Network status
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  1. © Intergrid 2025. Intergrid is a trademark and business initiative of Opengea SCCL.


Intergrid implements information security processes aligned with the requirements of the standard ISO/IEC 27001.